Knowledgebase

Articles

 Can I change the domain name associated with my cPanel account?

Yes. You will need to contact us. Please submit a eTicket through your account.

 Can I have multiple domain names point to the same website?

Yes. This service is commonly referred to as "Domain Aliasing" or "Parked Domains". This allows...

 Do I receive a domain name certificate to prove that I am the owner?

When you register a domain name we will automatically send you back confirmation approval. This...

 Does the domain name registration include an e-mail address?

No, The domain name comes as is. If you require personal emails or emails for your business, you...

 How can I know my DNS server?

You can use a tool like WHOIS to see what nameservers are registered to your domain. In your...

 How do I connect my domain to my website?

To connect your domain name to your website, you must have a web hosting service to which you can...

 How do I know when my Domain Name has been delegated?

Sometimes, after 1 - 4 hours of completing the re-delegation of your domain to our name servers,...

 How do I point my domain to my hosting provider?

After you have purchased your domain name and received confirmation of registration, you will...

 How is my new foreign domain name registered?

It is your responsibility to register your new foreign domain name with the appropriate...

 How long does Subdomain propagation take after creating a new one?

This can take about 24 hours. You can access the Subdomain by using http://youdomainname.com/sub...

 How long does a domain transfer take?

Transfer may take up to 10 working days depending on the domain extension. You will receive a...

 How long does it take for my domain to become available?

Once the Domain Name is registered, it usually takes a couple of minutes before you see your...

 How long does the change of ownership take?

Once payment has been processed and documentation has been received it can take up to 14 working...

 How many domains can I register?

As many as you like; there is no limit.

 How to change the Domain Name Registration information that shows up in WHOIS search.

To change this information, you must log into the website of your Domain Name's registrar. For...

 How to change the ownership of my domain?

Changing ownership of a domain name is a permanent function. You will not be able to change the...

 How to obtain your Auth Code or Domain Password?

If you wish to transfer your current domain to another provider you will need your EPP Code,...

 I don't have a website. Can I still register a domain?

Yes. You can reserve as many domain names as you like. Many companies are not ready to start a...

 I have updated my name servers but I cannot see my domain.

After updating your name servers, you will not be able to access your web site or control panel...

 My domain name still appears to be available?

Your domain name may still appear available on some Who Is search databases after you have...

 My new domain is showing a Constructive Visual Holding page.

When you purchase new web hosting with us, we make a temporary web page to show that your domain...

 Update domain name contact details

To modify the contact details (excluding the organisation name field), just follow these simple...

 Update name servers

To modify the name server information just follow these simple steps:   Click on the "Client...

 What are my Name Servers?

The Name Servers (DNS) for all new Web Hosting accounts are: ns1.hosting-services.net.au...

 What is a Top Level Domain (TLD)?

TLD is short for Top-Level-Domain. It refers to the last part of an Internet domain name. For...

 What is the difference between Parked, Addon, and Subdomains?

A Subdomain is a second website, with its own unique content, but there is no new domain name....

 What is the maximum length my domain name can be?

63 characters is the maximum number of characters for a domain name (excluding the extension). A...

 What's included with my Domain Name?

Our prices include all administrative and registry fees for the number of years you are...

 Why can't I buy a domain name that has expired?

Although a domain name may have expired, it is not immediately available for registration by the...

 Will I be able to access my domain name with or without the www?

Yes, all clients can access their website with and without the "www". In other words, you can...