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Frequently Asked Questions

  • What is a domain name?Open or Close

    A domain name is a word along with a top-level domain (.com, .net, .org, etc.) that uniquely identifies your website.

  • What is web hosting?Open or Close

    Web hosting involves renting space on a server and bandwidth from a provider so that you can publish your website online. It's available in two flavors: Free and ad-based or paid and ad free. With the latter option, you have complete control over your site's content.

  • How do I register a domain name?Open or Close

    Registering a domain name is a very simple process. First, make sure the domain is available. You can do this by looking it up on WHOIS or register.com. Once you confirm it's available, you can register the domain at GalaxyVisions or any other domain registration site. Registering with GalaxyVisions simplifies the process greatly because GV will take care of DNS registration and other changes that need to be made.

  • What payments do you accept?Open or Close

    Constructive Visual accepts accepts credit cards (Visa & Mastercard, PayPal and Bitcoin.

  • How can I pay my invoice?Open or Close

    You can log into your Client Panel and make a payment through the website (PayPal) or from your email (Direct Depit)

  • Am I using too much bandwidth? How do I reduce my usage?Open or Close

    Yes, in most cases. First try to optimize the graphics on your website. Many GIFs look just as good with fewer colors, and many JPEGs look just as good with higher compression. NetMechanic offers a free online image optimizer. You should also analyze the HTML of your site. Make sure you're using relative paths so that images are not downloaded more than one time. When linking to other pages, use relative paths and not absolute links. Remove any extra spacing, too. Also, make sure your host has mod_gzip installed. This can save you a lot of bandwidth. Remember, optimizing your page will not only conserve bandwidth but will also improve your visitors' experience.

  • How do I upload my site?Open or Close

    Your site can be uploaded in many ways, but the most popular is FTP. When your hosting account was created, you were provided with an FTP account. Using software such as CuteFTP or WS_FTP, you can log into your host. Then, using the program like a normal windows program, you drag and drop files onto your Web host's server. These files become live online instantaneously. There are other ways to upload your site, including Secure Shell (SSH) or uploading files through your browser.